Mission, Vision, and Values

MISSION

The City of Marshall is dedicated to providing high-quality services and preserving Marshall as a superior place in which to live, work, and thrive.

VISION

The City of Marshall is a safe, well-maintained, responsive, innovative, and financially sound community that celebrates families, businesses, and an exceptional quality of life.

VALUES

The City of Marshall is committed to the following five core values:

Customer Service:  We take pride in being courteous, patient, humble, and professional in both our internal and external interactions.

Excellence: We strive for the best performance possible in all aspects of our service to citizens.

Honesty: We make ethical and well-intentioned decisions and provide transparency with information and insights.

Innovation: We are dedicated to continuous improvement by exploring new ideas, challenging the status quo, and committing to a growth mindset.

Efficiency: We value providing the best service to our residents with the most efficient and economical use of city resources.