Ambulance Billing

The Marshall Fire Department uses a private provider to process, and bill, for the services provided by the ambulance service. The Marshall Fire Department does not directly contact insurance carriers, physicians, hospitals, or patients in an effort to resolve billing issues. 

If you feel there is an error in your ambulance bill, or if you have questions about the handling of your bill, we encourage you to email Emergicon, the billing agency, or contact them by phone by calling (972) 602-2060 or toll free (888) 602-2060. 

Some common questions regarding billing can be found at: FAQs

Notice of Privacy Practices (NPP)

(Click here for HIPPA Notice of Privacy Practices)

Medical Record Requests

Attorneys:

• Submit requests via www.chartswap.com

 Individuals:

Medical records can be retrieved from our billing company, Emergicon. 

• Complete the Release for Medical Records Form and send, along with a copy of your driver’s license to Emergicon via:
  1. Secure Fax: 800-608-9457
  2. Mail: PO Box 180446, Dallas, TX 75218
  3. Email: records@emergicon.com

EMT Career 

Individuals who are interested in making a difference and serving the community as an Emergency Medical Technician (EMT) are encouraged to explore programs at Kilgore College, Panola College, or Tyler Junior College which offer coursework from basic EMT to Paramedic level.