Emergency Medical Services

Mission Statement

We exist to limit the pain and suffering of the people we serve by providing excellent medical attention in their time of need. We promise to treat every patient with respect and dignity as we faithfully execute the duties entrusted to us. We will commit ourselves to vigilance, service, and compassion as we strive to be the Emergency Medical Service (EMS) of choice in this area.

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Ambulance Billing

The Marshall Fire Department uses a private provider to process, and bill, for the services provided by the ambulance service. The Marshall Fire Department does not directly contact insurance carriers, physicians, hospitals, or patients in an effort to resolve billing issues. 

If you feel there is an error in your ambulance bill, or if you have questions about the handling of your bill, we encourage you to contact the billing agency to discuss your case

Emergicon

Complaints

If you feel you have not received excellent service from the Marshall Fire Department Ambulance service, we would like to hear from you. Please email the EMS Supervisor and describe what occurred, and where we fell short of your expectations. You will be contacted quickly to discuss your case, and hopefully, we will be able to resolve the problem quickly and to your satisfaction.

EMS Education

  • Kilgore College offers programs from basic level Emergency Medical Technician up to Paramedic.
  • Panola College offers programs from basic level Emergency Medical Technician up to Paramedic.
  • Tyler Junior College offers programs from basic level Emergency Medical Technician up to Paramedic.