Smart Water Meter Installation

The City is partnering with Performances Services to install residential and commercial water meters with a smart meter reading system.  Replacing old water meters will ensure that residents' water usage is tracked accurately.

Online Portal

The new, digital smart water meters will offer residents access to real-time water usage data through an online portal and a smartphone app (Apple |Google Play). The portal will provide residents information on their water consumption, usage statistics, and awareness of any water leaks.  

With these tools, residents can view usage activity and control the amount of water used. Residents may also establish alerts including receiving notifications about continuous usage and abnormal increases in water usage.

The portal will be available to residents approximately 3 weeks after their smart water meter is installed.  Click here to access the online portal.  Follow these step-by-step directions to set up your personalized online portal.

Frequently Asked Questions

• How much will the new meter cost me?
• Will my water bill increase?
• Will my water service be interrupted during installation?
• Do I need to be home for during the water meter installation?
• Who will install the new water meters?
• What do I need to do after the water meter installation is complete?

For additional questions or for more information about the Smart Water Meter Installation, call Water Billing at (903) 935-4435 or email the Water Billing staff.