Establishing New Service

New service can be established at the Water Billing Office located at City Hall, 401 S. Alamo Blvd., Marshall, Texas, 75670 during regular office hours; Monday - Friday, 8:00 am - 5:00 pm. In most cases, your water service will be connected the same day if you establish service before 3:00 p.m.
The applicant will need to provide valid picture ID (driver's license or ID card) and SSN for identification purposes. If the applicant owes an outstanding balance at a previous address, the outstanding balance and a new deposit will be required before service can be connected. If the address the applicant is applying for has an outstanding balance, the applicant will need to have the owner or property manager provide the following information: 
· Who was the previous tenant?
· When did the previous tenant move?
· Where did the previous tenant move?
· Who is the new tenant?
· When did the new tenant move in?
The new tenant may establish service upon completion of the above information.

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